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Quick parts deliveries throughout the African sub-continent is a strong feature of Barloworld Equipment’s after sales service. This is made possible by comprehensive parts stores at all the company’s facilities and on many major mining sites and excellent logistic capability, aided by Caterpillar’s centrally based parts facility in Gauteng.
Automated distribution is a feature of Barloworld Equipment’s R70-million fast moving Caterpillar parts stock in Isando, which handles parts for Gauteng and Middelburg customers. A Hanel Leanlift System accommodates 30 000 barcoded line items and is interfaced with the SAP business solutions system. Customers can expect quick response times and excellent security levels.
Parts management is a crucial aspect of after sales capability and Barloworld Equipment has pioneered a parts learnership to provide a qualification concentrating on this aspect of the business.
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